On-Line and E-Bay Purchase Policies and Procedures

Customer satisfaction is our #1 priority.
We strive to provide you with superior shopping experience.

Things to keep in mind when shopping online with us:

  • We describe our items very carefully and provide plenty of pictures.
  • Please ask us any questions you may have prior to purchasing.
  • All sales are final & in as-is condition unless we grossly misrepresent the item.
  • Upon receipt of your merchandise, please inspect it very carefully and let us know with in 24 hours of arrival if there are any problems or concerns. We will work with you to resolve these problems.
  • We humbly ask you to give us an opportunity to resolve your concerns. We love helping our customers!

Attention INTERNATIONAL bidders!

Please be advised that in MOST cases we have to ship using Express mail, to ensure a safe and timely delivery of your items.

Our Payment & Shipping Policy:

  1. We only accept PAYPAL PAYMENTS. PayPal offers great Buyer and Seller protection coverage, you are always protected when paying with PayPal.
  2. Your item will be shipped via USPS Mail, UPS or Fed Ex (depending on the item and destination) Delivery Confirmation Number/Tracking is always included. Insurance is included for an additional fee. ( Lately we have seen an increase in damaged packages from UPS and USPS.)
  3. We ship within TWO business days after receipt of the CLEARED PAYPAL PAYMENT.
  4. S&H – Please be advised that WE DO NOT make money on shipping. Our shipping and handling charges include the cost of shipping, tracking, packing materials, Insurance and a nominal fee for packing and shipping your order (we are a business with employees)
  5. We ship two times a week, Typically Tuesday & Thursday. If you need something sooner, please contact us to see if we can expedite your items. Additional fees may apply.
  6. We offer a free pick- up service for our customers located in the San Francisco Bay area. Our pick-ups are made by appointment only.
  7. California Sales Tax of 8.25% will be added to ALL purchases, that ship to California Addresses. Sorry for the inconvenience, but this is the LAW. This also includes any pick-ups made in our stores.


Redwood City pawn shop

Buy Sell Loan, Inc.
590 Veterans Blvd.
Redwood City, CA 94063
tel: 650-368-6855
fax: 650-368-7844

Mon-Sat 9:30am - 7:00pm
Sun 10am - 5pm

Santa Clara Pawn Shop

Buy Sell Loan, Inc.
2211 The Alameda
Santa Clara, CA 95050
tel: 408-985-7296
fax: 408-985-2987

Mon-Sat 10:00am - 6:30pm
Sunday 11am - 4pm

Sacramento CLOSED


Buy Sell Loan, Inc.
(650) 368-6855

Oakland Pawn Shop

Buy Sell Loan, Inc.
5151 Telegraph Ave.
Oakland, CA 94609
tel: 510-654-9910
fax: 510-338-3283

Mon-Sat 9am - 6pm
Sunday 10am-5pm

San Francisco Pawn Shop

Buy Sell Loan, Inc.
2050 Mission Street
San Francisco, CA 94110
tel: 415-292-4873
fax: 415-626-6374

Mon-Sat 9am - 7pm
Sun 10am - 5pm

San Francisco pawn shops

San Jose Pawn Shop

Buy Sell Loan, Inc.
1095 W. San Carlos Street
San Jose, CA 95126
tel: 408-294-3143
fax: 408-294-3441

Mon-Sat 9:30 am – 6:00pm
Closed Sunday

San Francisco pawn shops